Welcome to our FAQ page. Here you’ll find answers to the most common questions about Bitcoin miners, ordering, and shipping from Bitcoin Miner Sales.
General Questions
What is a Bitcoin miner?
A Bitcoin miner is a device that secures the Bitcoin network by solving complex mathematical problems. Miners are rewarded with Bitcoin in return. Our miners use ASIC (Application-Specific Integrated Circuit) technology, which is designed for maximum efficiency and performance.
Can these miners be used for other cryptocurrencies?
Most of our miners are designed for the SHA-256 algorithm, which means they can mine Bitcoin and a few other coins such as Bitcoin Cash. If you want to mine other cryptocurrencies, such as Litecoin or Kadena, you will need a miner built for those algorithms.
Do I need technical knowledge to operate a miner?
While some technical knowledge helps, our miners are straightforward to set up. If you can connect a device to your internet network and follow basic instructions, you will be able to start mining.
Product & Order Information
Are your miners new or used?
We sell both brand-new and refurbished miners depending on availability. Each unit is tested for performance and reliability before being shipped to you.
How do I choose the right Bitcoin miner?
When selecting a miner, consider these factors:
- Hashrate (mining speed and efficiency)
- Power consumption
- Noise level
- Budget
Each product page on our site includes full specifications to help you make an informed decision.
How much electricity do miners use?
Power usage varies depending on the model. Entry-level miners may use around 2,000 watts, while advanced units can use over 3,000 watts. Please review product specifications carefully and ensure your electrical setup can support the device.
Shipping & Payment
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times depend on your location. You can view estimated costs at checkout or contact us for a custom shipping quote.
How long does delivery take?
Orders are usually processed within a few business days. Delivery time depends on stock availability, shipping method, and your location. International orders may take longer due to customs clearance.
Can I pay with cryptocurrency?
Yes, we accept cryptocurrency payments, including Bitcoin and other major digital assets. We also accept traditional payment methods for your convenience.
Warranty & Returns
Do your miners come with a warranty?
New miners typically include a manufacturer’s warranty. Refurbished miners may include a limited warranty depending on the model. Warranty details are listed on each product page.
What is your return policy?
Returns depend on the condition and type of miner purchased. Please review the return policy listed with each product or contact us directly for clarification before purchasing.
Support
What if I need help setting up my miner?
We provide setup guides to help you get started. If you need additional support, you can contact our customer service team for guidance.
Can I contact you for bulk orders or custom requests?
Yes. If you’re interested in purchasing miners in bulk or need a custom solution, please reach out to us directly for pricing and availability.